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Shipping & Returns

USA SHIPPING.

Cart Total         Shipping Cost

Up to $7           $4.40

$7-$20             $5.95  

$20-$45           $7.40

$45-$75           $9.35

$75-$99           $11.95

$99+                FREE* Lower US 48 only.

*some items may be excluded from free shipping due to size and weight.

FEDEX 2 DAY SERVICE: If you select Fedex 2 day at checkout your order will be pulled and if the shipping cost exceeds the $35 paid you will be responsible to pay the additional shipping invoice before we ship your package. Please note if you do choose Fedex 2 day we do our best to make sure it goes out that same day (pending you pay your invoice) however it may not ship until the next business day. We do not ship Fedex 2 Day on the weekends or holidays.

If you need your package FEDEX OVERNIGHT please make a note at checkout in the message box. We will be in touch with additional cost.

Shipping insurance is available at checkout. You will see a Standard Shipping option and also a Standard Shipping option with insurance. We are not responsible for packages if shipping insurance is not purchased at checkout and your package becomes lost.

STANDARD SHIPPING includes USPS and Fedex Ground. We will choose the best method based on your order size/weight.

 

CANADA SHIPPING.

We currently ship Internationally to Canada. You do not pay for shipping at checkout. We will invoice you for your shipping after your order has been placed by our website (we pull the order and calculate your shipping fee based on weight/package. We will then contact you with an invoice for the remaining balance owed before your order will ship out.

USPS International shipments do not include tracking (only followed to the border in the USA), insurance, or the cost of tarriffs or customs.

CANADA SHIPPING NOTICE: USPS International shipments do not include tracking, insurance, or the cost of tariffs/customers. Your order can take up to 60 days to arrive, we have no control over this. Please only contact us if your shipment has not arrived and it has been longer than 60 days.


RETURN POLICY.

My Vinyl Direct allows up to 10 days upon delivery of order to report any defective, damaged, or missing product(s) for support in resolution. Any requests after 10 days of delivery will be denied.

All clearance/closeout sales are final. All digital file sales are final.

  • YOU MUST CONTACT US TO REQUEST RETURN AUTHORIZATION.
  • Please contact us through our contact page or by email at cs@myvinyldirect.com to request a return authorization and instructions for your return. If the error is on our part we will certainly make it right. 
  • Please note we do not refund your initial shipping fees, and return shipping costs are your responsibility. We will inspect your return before issuing any refund/exchange.  Orders that shipped free will have the shipping charges deducted from the order total before refund is processed.
  • If the conditions we set (will be included when you request return authorization), My Vinyl Direct reserves the right to refuse the return.


Details


Our vinyl sheets are compatible with all personal hobby cutters including Cricut, Xyron, Silhouette Cameo, Portrait, Curio, Craft ROBO, Graphtec, Quickutz, Inspiration, Pazzles, Wishblade.

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